Legal
Terms of Service
Last updated: June 2026
1. Acceptance
By using Memba, you agree to these Terms of Service. If you do not agree, do not use the platform.
2. The Service
Memba provides a cloud-based studio management platform for fitness studios including member management, class booking, billing, and communications tools. We reserve the right to update or modify features at any time.
3. Accounts
Studio administrators are responsible for maintaining the security of their account credentials. You are responsible for all activity under your account.
4. Payment
Subscription fees are billed monthly in South African Rand (ZAR). All fees are non-refundable unless otherwise agreed in writing. We reserve the right to suspend access for non-payment.
5. Data Ownership
You own your studio and member data. Memba does not claim ownership of any data you input into the platform. You grant Memba a limited licence to process this data solely to provide the service.
6. Acceptable Use
You may not use Memba for any unlawful purpose, to transmit harmful content, or to attempt to gain unauthorised access to any system.
7. Limitation of Liability
Memba is provided "as is". To the maximum extent permitted by law, Memba shall not be liable for any indirect, incidental, or consequential damages arising from use of the platform.
8. Termination
Either party may terminate the subscription with 30 days written notice. Upon termination, you may request an export of your data within 30 days.
9. Governing Law
These terms are governed by the laws of the Republic of South Africa.
10. Contact
hello@memba.co.za | Memba (Pty) Ltd | South Africa